The course aims to equip managers and supervisors with essential communication skills in managing employees and handling interpersonal relation more effectively.
Key Areas Covered
- The nature of communication and the presentation process
- Barriers to communication
- Verbal and Non Verbal communication
- Boday language
- How to be an effective listener
- Tips on giving a talk or presentation in public
- How to control nervousness and stage fright
The method and presentation will be participative and skill oriented. In addition to lectures and discussions, there will be group exercises and practice sessions.
Who Should Attend
Mangers / Head Of Department / Executives / Senior Executives
An experienced HR Consultant / Practinioner with various industries background
RM 600 per person + 6% SST per day (MIHRM Members)
RM 700 per person + 6% SST per day (Non Members)
Cancellation & Transfer
If you are unable to attend, a substitute delegate is welcome to attend in your place at no additional charge. A full refund, less 10% administrative charges, will be given if cancellation is received in writing at least 7 days prior to the program. No refund can be made for cancellation received less than 7 days prior to the program.