Day One : Your Employer and His Business
Day Two: Understanding Customer Service
2 day course
Those whose manage and handle customer complaints. E.g. Front office, Customer Service and Sales personnel
RM1100 + 6% GST per person (Members)
RM1200 + 6% GST per person (Others)
If you are unable to attend, a substitute delegate is welcome to attend in your place at no additional charge. A full refund, less 10% administrative charges, will be given if cancellation is received in writing at least 7 days prior to the program. No refund can be made for cancellation received less than 7 days prior to the program.
|Six Star Customer Service||25.10.17|